NMD442 - Reflections and Sketches

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September 18, 2017

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Journal Notes UP TO DATE (9-18-2017)

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Journal/Sketches Part One - On UX and UI Keegan Ennis Websites/Articles used: User Experience White Paper: The Future is Near: 113 Design Predictions for 2017 Blurred Lines: The Future of UX & UI The Future of UI / UX The UX Design Process: An Actionable Guide to Your First Job in UX UX | UI UX Design for Developers UX is Not UI - Article UX Is Not UI - Website -Due to Scanning Issues I Cannot Yet Upload Journal Sketches-

Problem Statement A lack of communication between customers, drivers, contractors, causes a decrease in reliability and efficiency within the business. This in turn causes potential problems with payment and the dynamics of the relationship. Additional: Our greatest obstacle in the development of our application is efficiency. Our customers and drivers benefit from an efficient platform which incorporates greater communication through a reliable and dynamic network of users and drivers. Better communication increases reliability through clarification on payment, job completion, and general scheduling. This benefits both users and drivers, and ultimately leads to a more efficient platform.

Reflection Three: Five UX Articles Keegan Ennis User Memory Design: This article touches on a concept I hadn't considered too often; the impact of memorable design. The article provides the graphic below to represent the beginning of this kind of discussion: One can insinuate that since both patients experienced similar peaks in pain, Patient B should be the one who reflects most negatively on the experience due to prolonged exposure to pain. The article states that this isn't the case, citing a phenomenon known as the Peak End Rule , in which an individual's "memories of an experience are based on rough average of the most intense moment (the peak) and the final moment (the end)." For this reason, Patient B is recorded to have experienced less pain than Patient A, demonstrated in the graphic below. The article stresses that pain is an apt metaphor for experiences a user may have when interacting with a piece of design - there is still an emphasis ...

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